Tilda's 'New Year’s Rice-olutions' Promotion

Introduction

These terms and conditions (“Terms & Conditions”) govern the prize draws promotion (the “Promotion”) and shall prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.

Entry and claim instructions are deemed to form part of these Terms & Conditions. By participating the Promotion, you will be deemed to have accepted and be bound by these Terms & Conditions. If applicable, the winner’s guest must also comply with these Terms & Conditions. Please retain a copy for your information.

Promoter

The Promotion is operated by Tilda Limited, a company registered in England and Wales with company number 00990202, whose registered office is at Coldharbour Lane, Rainham RM13 9YQ (“Tilda”, “we”, “us”, or “our”).

For any queries relating to the Promotion, please email tilda@promotionhandling.com.

Eligibility

1. To enter this Promotion, you must be a resident of the UK and be aged 18 or over at the time of entry.
2. The following persons are not eligible to enter:
   1. our employees or workers (and their immediate families) or the employees or workers any company in our group of companies;
   2. anyone else professionally connected with the Promotion including any organisation involved in the operation or administration of the Promotion including prize suppliers and advertising agencies.
3. The Promotion is available through retailers both in store and online, subject to availability. Purchase is required.
4. Internet access is required.
5. You must retain proof of purchase/receipt showing the date of purchase during the Promotional Period (see below) and prior to date of entry. Delay or failure to provide evidence to Tilda’s reasonable satisfaction may result in an entry being void or a prize being forfeited.
6. Each overall entry must be accompanied by a receipt. Where more than one product of Tilda steamed ready-to-heat rice, Tilda Tasty Sides and/or Tilda rice pots are purchased and shown on the receipt, each product purchased per receipt will be eligible for one entry. A maximum of four individual products per receipt, allowing up to 4 individual entries from each receipt.
7. Each product of Tilda steamed ready-to-heat rice, Tilda Tasty Sides and/or Tilda rice pots purchased and entered on the same overall entry constitutes an entry into the daily prize draw and that weekly prize draw, up to a maximum of four individual products per receipt.
8. Any bundle purchase of Tilda steamed ready-to-heat rice, Tilda tasty sides and/or Tilda rice pots made via the Tilda online shop will be capped at four individual entries from each order regardless of bundle size.
9. A maximum of one overall entry into the promotion per person per day. Each receipt can only be used once during the Promotion.
10. The number of products purchased on the receipt must be correctly entered in the entry form via the “number of products purchased” drop-down. Each entry will be entered into a daily prize draw and weekly prize draw. A maximum of three daily prizes and one weekly prize can be won per person.
11. Entries (bulk or otherwise) made from trade, syndicates, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is reposting the same content multiple times or using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified, and any prize award will be void.
12. Proof of sending will not be accepted as proof of delivery. We take no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
13. We may ask for proof of age, residence or eligibility. Delay or failure to provide the evidence to our reasonable satisfaction may result in an entry being void or a prize being forfeited.
14. Entries will be void if they:
    • do not comply with these Terms & Conditions;
    • are incomplete, invalid, misdirected or illegible; or
    • are considered by us to be part of an attempt to manipulate or unfairly influence the outcome of the Promotion.

Promotional period

1. The promotional period will run from 00:00 on 30/12/2024 (the “Start Date”) until 23:59 on 28/02/2025 (the “Closing Date”) (the “Promotional Period”).
2. There will be daily prize draws, and weekly prize draws across the Promotional Period.
3. Daily and weekly winners will be drawn after the completion of each week of the Promotion (Monday – Sunday).
4. Entries received by us after the Promotional Period will be null and void and not be accepted.

How to enter

1. To enter the daily and weekly prize draws, you need to purchase any product from the Tilda steamed ready-to-heat rice pouch range, Tilda Tasty Sides pouch range and/or Tilda rice pots range from retailers both in store and online, subject to availability.
2. Visit www.tildawin.com to enter your first name, surname, email address, town of residency and how many products you have purchased on your receipt on the entry form and upload a copy of your purchase receipt during the Promotional Period.
3. If purchased online via a retailer, you must upload either a photo of your delivery notes or a screenshot of an order confirmation email, clearly showing the eligible Tilda product purchase dated during the Promotional Period and prior to date of entry.
4. If purchased via Tilda online shop, you must upload either a photo or a screenshot of your order confirmation email, clearly showing the eligible Tilda product purchase dated during the Promotional Period and prior to date of entry.
5. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at our discretion.
6. The Promotion is available on all of the Tilda steamed ready-to-heat rice pouches, Tilda tasty sides pouches and Tilda rice pots (subject to availability and whilst stocks last), including, without limitation:Tilda Steamed ready-to-heat rice pouches range:
   • Tilda Aromatic Masala Rice 250g
   • Tilda Cajun Jambalaya Rice 250g
   • Tilda Golden Vegetable Rice 250g
   • Tilda Indonesian Fried Rice 250g
   • Tilda Katsu Curry Rice 250g
   • Tilda Coconut Basmati Rice 250g
   • Tilda Coconut, Chilli & Lemongrass Basmati Rice 250g
   • Tilda Lime & Coriander Basmati Rice 250g
   • Tilda Sweet Chilli & Lime Basmati Rice 250g
   • Tilda Spicy Mexican Rice 250g
   • Tilda Peri Peri Basmati Rice 250g
   • Tilda Tomato & Basil Basmati Rice 250g
   • Tilda Firecracker Basmati Rice 250g
   • Tilda Egg Fried Rice 250g
   • Tilda Lemon & Herbs Basmati Rice 250g
   • Tilda Mushroom Basmati Rice 250g
   • Tilda Caribbean Rice & Peas 250g
   • Tilda Pure Basmati Rice 250g
   • Tilda Wholegrain Basmati Rice 250g
   • Tilda Fragrant Jasmine Rice 250g
   • Tilda Longrain Rice 250g
   • Tilda Wholegrain Basmati Rice & Quinoa 250g
   • Tilda Wholegrain Basmati & Wild Rice 250g
   • Tilda White & Brown Basmati Rice 250g
   • Tilda Pilau Basmati Rice 250g
   • Tilda Wholegrain Pilau Basmati Rice 250g
   • Tilda Garlic and Herbs Rice 250g
   • Tilda Sag Aloo Rice 250g
   Tilda Tasty Sides Pouch Range:
   • Tilda Chinese Black Bean 250g
   • Tilda Indian Black Dhal 250g
   • Tilda Mexican Fajita 250g
   • Tilda Thai Green Curry 250g
   Tilda Rice Pots Range:
   • Tilda Butter and Sea Salt Rice Pots 2x125g
   • Tilda Long Grain Rice Pots 2x125g
   • Tilda Medium Grain Rice Pots 2x125g
   • Tilda Mexican Rice Pots 2x125g
   • Tilda Vegetable Rice Pots 2x125g

Prizes

1. There are 70 prizes in total available to be won throughout the Promotional Period.
2. The daily and weekly prizes are as follows:Daily prizes61 x daily prizes in total available to be won within the Promotional Period.Prizes will be randomly allocated to each day from a shuffled daily prize list.Daily prizes will include:
   • 9 x TEFAL Easy Fry Dual Zone EY905D40 Air Fryer & Grill. The air fryer will be purchased from Curry’s Plc. The air fryer will be subject to the supplier’s terms and conditions.
   • 9 x £50 Class Pass or £50 Hussle e-gift card. The winner will be able to choose their e-gift card.
     • There will be no expiry date on the Class Pass e-gift card. Class Pass e-gift card is subject to the supplier’s terms and conditions.
     • The Hussle e-gift card will expire in 12 months after the purchase date. Hussle e-gift card is subject to the supplier’s terms and conditions.
   • 9 x £41.99 Hello Fresh e-gift card. There will be no expiry date on the e-gift card. E-gift card is subject to the supplier’s terms and conditions. If the winner is not eligible for delivery (due to delivery limitations, outlined in the supplier’s terms and conditions), they will be gifted an alternative £50 supermarket e-gift card, as described below.
   • 9 x £50 Supermarket eGift Card. You will be asked to choose from the following retailers, to redeem your e-gift card; Asda, Tesco, Waitrose, M&S, Sainsbury’s or Morrisons.
     • The Asda e-gift card will be valid for 2 years from the purchase date. E-gift card is subject to the supplier’s terms and conditions.
     • The Tesco e-gift card will be valid for 5 years from the purchase date. E-gift card is subject to the supplier’s terms and conditions.
     • The Waitrose e-gift card will be valid for 24 months from the purchase date. E-gift card is subject to the supplier’s terms and conditions.
     • The M&S e-gift card will be valid for 48 months from the purchase date. E-gift card is subject to the supplier’s terms and conditions.
     • The Sainsbury’s e-gift card will be valid for 2 years from the purchase date. E-gift card is subject to the supplier’s terms and conditions.
     • The Morrisons e-gift card will be valid for 12 months from the purchase date. E-gift card is subject to the supplier’s terms and conditions.
   • 9 x £47.99 Audible 6-month membership e-gift card. There will be no expiry date on the e-gift card. E-gift card is subject to the supplier’s terms and conditions.
   • 16 x Tilda bundles (made up of 1x lunch box, 1x tote bag, 2x napkins, 1x meal planner and an assortment of 5x Tilda steamed ready-to-heat rice pouches, Tasty Sides and/or rice pots products).
   The daily prize breakdown can be found in Clause 13.Weekly prizesWeekly prizes within the Promotional Period to win a £500 Virgin Experiences e-gift voucher and 9 available to win in total. The supplier of the gift cards is in no way associated with, or sponsors of, this Promotion.
   • The Virgin Experience e-gift voucher can be spent at virginexperiencedays.co.uk. The Virgin Experience e-gift voucher will be valid for 12 months from the purchase date. E-gift card is subject to the supplier’s terms and conditions.
   • E-gift vouchers can be used to purchase any experiences from the Virgin Experience website (virginexperiencedays.co.uk). Please note that gift cards cannot be used in conjunction with discount codes, but may be used on existing Special Offers.
   • E-gift vouchers can be applied at checkout within the payment section, where the option to ‘add a gift card’ is available. Once selected, instructions will be given to enter the long 19-digit card number and the security pin. There is an option to select the amount wished to redeem from the gift card towards the purchase (if not using the full amount).
3. We may substitute any prize (or an individual aspect of a prize) for an alternative of equal or greater value where it deems it strictly necessary due to events outside its reasonable control.
4. We will not offer cash alternatives to any prizes. Prizes are not negotiable. The prizes are non-transferable and cannot be sold or auctioned.
5. The winners are responsible for all other costs or expenses involved in claiming or using their prize other than those that are expressly stated above as being included as part of their prize.
6. The prizes may be subject to additional terms and conditions imposed by the suppliers or other organisations connected to the Promotion.

Winners selection

1. All eligible entries will be entered into the corresponding daily draw and the weekly prize draw at the time of entry.
2. Daily and weekly winners will be randomly selected by an automated computer process on the Monday after each promotional week (Monday – Sunday).
3. One winner will be picked for each day of the promotional week and one for the overall weekly prize draw; this will happen over the 9 weeks of the Promotional Period.
4. Should there be no entries on a particular day the prize will roll over to the next day.
5. A winner will be redrawn if they have previously won three daily prizes.
6. Promotional weeks are as follows:
   • 00:00 Monday 30th December 2024 - 23:59 Sunday 5th January 2025 (winners drawn Monday 6th January 2025)
   • 00:00 Monday 6th January 2025 - 23:59 Sunday 12th January 2025 (winners drawn Monday 13th January 2025)
   • 00:00 Monday 13th January 2025 - 23:59 Sunday 19th January 2025 (winners drawn Monday 20th January 2025)
   • 00:00 Monday 20th January 2025 - 23:59 Sunday 26th January 2025 (winners drawn Monday 27th January 2025)
   • 00:00 Monday 27th January 2025 - 23:59 Sunday 2nd February 2025 (winners drawn Monday 3rd February 2025)
   • 00:00 Monday 3rd February 2025 - 23:59 Sunday 9th February 2025 (winners drawn Monday 10th February 2025)
   • 00:00 Monday 10th February 2025 - 23:59 Sunday 16th February 2025 (winners drawn Monday 17th February 2025)
   • 00:00 Monday 17th February 2025 - 23:59 Sunday 23rd February 2025 (winners drawn Monday 24th February 2025)
   • 00:00 Monday 24th February 2025 - 23:59 Friday 28th February 2025 (winners drawn Monday 3rd March 2025)

Winners notification

1. All winners will be contacted by email, via the email address provided on entry, within 7 days of each draw date. Winners will be sent a follow-up email after 7 days if no response has been received. All winners have 14 days from first contact to confirm acceptance of their prize, supply proof of ID including date of birth (passport, driving licence or equivalent form of identification that clearly states a winner’s date of birth), and supply any further address details for prize fulfilment.
2. All e-gift cards will be gifted and organised via the winner’s email address. E-gift cards will be delivered to the email address entered upon entry within 28 days of valid claim and the completion of the verification process.
3. All other prizes (other than e-gift cards) will be gifted and organised for delivery to the home address provided upon entry. Physical prizes will be delivered by courier within 28 days of valid claim and the completion of the verification process.
4. If a winner cannot be contacted, rejects their prize, does not claim their prize within 14 days of the date of the first notification email or are ineligible, We reserve the right to select an alternative winner from the remaining eligible entries in accordance with the process described above. The process will repeat twice for all winners after which any remaining prizes will be null and void. Entrants are encouraged to monitor their email account during this time in case they are a winner, including junk folders.

Winners list

1. We will make available the weekly prize draw winners’ surnames and counties of residence to members of the public or regulators who request such details within 3 months of the Closing Date of the Promotion.
2. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting tilda@promotionhandling.com. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so. You may request a copy of the winners list by emailing tilda@promotionhandling.com. We reserve the right to refuse any or all such requests.

Verification

1. We reserve the right to verify all entries including but not limited to
   1. asking for proof of address, purchase and ID including age (passport, driving licence or equivalent form of identification that clearly states a winner’s date of birth) which the winner must provide within 14 days; and
   2. to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the Promotion; and
   3. disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms & Conditions, the spirit of the Promotion, any instructions forming part of the Promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means.

General

1. It is the responsibility of the entrant to provide correct, up-to-date details when entering the Promotion and acceptance of their prize. We cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.
2. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond our control which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, we may in our sole discretion cancel, modify or suspend the Promotion or invalidate any affected entries.
3. If an act, omission, event or circumstance occurs which is beyond our reasonable control and which prevents us from complying with these Specific Terms (including but not limited to force majeure, flood, drought, hurricane, earthquake or other natural disaster, fire, explosion, strike, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, global or regional health crises, epidemic, pandemic or famine, plague), we will not be liable for any failure to perform or delay in performing our obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
4. Whilst nothing in these Terms & Conditions will limit our liability for death or personal injury caused by its negligence or for fraud, we and our associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law.
5. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms & Conditions and the remaining clauses shall survive and remain in full force and effect.
6. Our decision as to whether an entrant (or their entry) is eligible for this Promotion is final and we are not obliged to provide any reasons for disqualification.
7. We have no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. We will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the Promotion.
8. these Terms & Conditions any disputes arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
9. By entering the prize draw, participants agree that any disputes shall be subject to exclusive jurisdiction of the courts of England and Wales. However, if you are resident of Scotland or Northern Ireland, you may bring a claim in the courts of your home country, and nothing in these Terms and Conditions affects your statutory rights to do so.

Data protection

1. We will only use your personal data supplied for the administration of the Promotion and for no other purpose, unless we have your consent.
2. All personal data will be deleted 3 months after the Closing Date, apart from the details of the weekly prize draw winners, which will be deleted upon completion of their chosen prize.
3. You acknowledge that we may pass such information to its third-party agency, solely for the purposes of administering the Promotion. Your personal data will at all times be kept confidential and processed in accordance with current Data Protection Legislation and Tilda’s Privacy Policy.
4. You are providing your information to us and our partner agencies: Activation and Active. You can find our prize partner, Active’s, privacy policy here and our partner agency, Activation’s, privacy policy here.
5. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to tilda@promotionhandling.com. By participating in the Promotion, you agree to the use of your personal data as described above.

Appendix

Daily prize breakdown

Date, Daily prize

Week 1:

‍30 December 2024, Hello Fresh e-gift card

31 December 2024, Tilda bundle

1 January 2025, £50 Supermarket e-gift card

2 January 2025, Audible 6-month membership e-gift card

3 January 2025, Tefal Air Fryer

4 January 2025, £50 Class Pass or £50 Hussle e-gift card

5 January 2025, Tilda bundle

‍Week 2:

‍6 January 2025, Audible 6-month membership e-gift card

7 January 2025, £50 Supermarket e-gift card

8 January 2025, Tefal Air Fryer

9 January 2025, Tilda bundle

10 January 2025, £50 Class Pass or £50 Hussle e-gift card

11 January 2025, Tilda bundle

12 January 2025, Hello Fresh e-gift card

‍Week 3:

3 January 2025, Tilda bundle

14 January 2025, Audible 6-month membership e-gift card

15 January 2025, £50 Supermarket e-gift card

16 January 2025, Hello Fresh e-gift card

17 January 2025, Tilda bundle

18 January 2025, Tefal Air Fryer

19 January 2025, £50 Class Pass or £50 Hussle e-gift card

‍Week 4:

‍20 January 2025, £50 Supermarket e-gift card

21 January 2025, Tilda bundle

22 January 2025, Tefal Air Fryer

23 January 2025, £50 Class Pass or £50 Hussle e-gift card

24 January 2025, Audible 6-month membership e-gift card

25 January 2025, Tilda bundle

26 January 2025, Hello Fresh e-gift card

‍Week 5:

‍27 January 2025, Tilda bundle

28 January 2025, Tefal Air Fryer

29 January 2025, Hello Fresh e-gift card

30 January 2025, Tilda bundle

31 January 2025, £50 Class Pass or £50 Hussle e-gift card

1 February 2025, Audible 6-month membership e-gift card

2 February 2025, £50 Supermarket e-gift card

‍Week 6:

‍3 February 2025, Tilda bundle

4 February 2025, £50 Class Pass or £50 Hussle e-gift card

5 February 2025, £50 Supermarket e-gift card

6 February 2025, Audible 6-month membership e-gift card

7 February 2025, Tefal Air Fryer

8 February 2025, Hello Fresh e-gift card

9 February 2025, Tilda bundle

‍Week 7:

‍10 February 2025, £50 Supermarket e-gift card

11 February 2025, Audible 6-month membership e-gift card

12 February 2025, Tilda bundle

13 February 2025, £50 Class Pass or £50 Hussle e-gift card

14 February 2025, Tilda bundle

15 February 2025, Tefal Air Fryer

16 February 2025, Hello Fresh e-gift card

‍Week 8:

‍17 February 2025, £50 Class Pass or £50 Hussle e-gift card

18 February 2025, Tilda bundle

19 February 2025, Tefal Air Fryer

20 February 2025, Hello Fresh e-gift card

21 February 2025, £50 Supermarket e-gift card

22 February 2025, Tilda bundle

23 February 2025, Audible 6-month membership e-gift card

‍Week 9:

‍24 February 2025, £50 Class Pass or £50 Hussle e-gift card

25 February 2025, Hello Fresh e-gift card

26 February 2025, Audible 6-month membership e-gift card

27 February 2025, £50 Supermarket e-gift card

28 February 2025, Tefal Air Fryer