Vodafone ElfandSeek.com Terms and Conditions (these terms and conditions)Promoter: Vodafone Limited (“US”) whose registered office is Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. We're registered in England and Wales under company number 01471587. What is the Vodafone Elf and Seek?Vodafone Elf and Seek is an online game, launched via a user’s mobile phone. Users can launch the game, register their email address and pin their location, to interact with up to a maximum of three Elves per day for a chance to win a prize. No purchase is necessary to enter. The ElfandSeek.com Game has been developed by SmartMedia Technologies Ltd. By entering this Instant Win you agree to these terms and condition and SmartMedia Technologies Ltd and User Terms of Service and have read and understood their privacy policy. [...] The Instant Win is live over a 20-day period starting from 09:00 GMT 4th December 2023 and ending on 23:59:59 GMT 24th December 2023.How to enter: Have access to a smart phone with internet or mobile data access. Data usage will be charged dependent on your data plan. Go to ElfandSeek.com during the promotional period. Register with your email address. This will involve a quick email verification. After you have registered you will receive instructions and you can begin interacting with Elves for your chance to win prizes. Please note, you will not be able to play if you haven’t registered. You will be able to interact with a maximum of up to 3 Elves per day over the promotional term. Open the game, register and pin your location on the map and the game will come to you, or look for Elves at various locations around the UK Once an Elf is interacted with, it will react to instantly inform you if you have won a prize or not and what prize you have won. Prizes will be allocated to you at random via online instant win. If you have won, redemptions instructions will appear on screen detailing the next steps to claim your prize. You will be able to view your prize in your digital wallet in the game. The digital wallet is housed in the game and winners can access their awarded prizes and prize claim details in the wallet. Exclusions to entry: You don’t live in the UK, You are under 18 years of age, Employees or agents of the Promoter or any of its group companies or anyone professionally connected to this Prize Draw are not eligible to enter. Entries (bulk or otherwise) made from trade, syndicates, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is registering for the prize draw multiple times or using a computer(s) to circumvent this or any other condition by, for example, the use of ‘script’, ‘geo-spoofing’, ‘brute force’ or any other automated means, that person’s entries will be disqualified and any prize award will be void. Prizes: There will be 17,848 prizes that will be available to win throughout the Instant Win term. Prizes are randomly allocated via an algorithm to players who have found a winning Elf. No guarantee all prizes will be won. If you are a winner and have any queries, please contact: support@elfandseek.com For all platform queries please consult the FAQs found in your wallet at ElfandSeek.com or contact support@elfandseek.com. Top tier prizes: 1 x Winter Sun Holiday to Tenerife (All-Inclusive) including London -Tenerife flights and insurance. Prize for winner and one guest 18+. 5 x Three-course dinner and drinks for 4 adults at a Bib Gourmand or AA Rosette restaurant. Maximum value of £100 per person including service charge. 5 x Family Entertainment Bundle (Amazon Echo Dot Smart Speaker with Alexa, 1 x Amazon Fire HD 10 Tablet with Alexa, 10.1”; 1 x Nintendo Switch Lite Handheld Console) 1x 4 tickets to the London Palladium Panto and overnight stay at the 4* Cumberland Hotel. Prize for winner and three guests. UK Christmas weekend break for 2 people (2x). Prize for winner and one guest 18+. If guest is under 18, they must have consent from a parent or guardian. Weekend trip to Edinburgh Christmas market for 2 people (2x), Prize for winner and one guest 18+. If guest is under 18, they must have consent from a parent or guardian. Weekend trip to Berlin Christmas market for 2 people (1x). Prize for winner and one guest 18+. If guest is under 18, they must have consent from a parent or guardian. 7-night trip to the North Pole (Lapland) for your family (1x). Mid tier prizes: 200x £20 Asos voucher. 5 x TV & Entertainment subscription (1 x LG LED HDR 4K Ultra HD Smart TV, 43-inch; 1 x 12-month subscription to a leading streaming service in the UK). 40 x homeware bundles (1 x Neom Organics London Cosy Nights Scented Candle, 185g; 2 x Wool Mix Boucle Throws; 1 x Hotel Chocolat Velvetiser; 2 x Stoneware mugs). 40 x Choice of family board game. 15x Monthly Flowers for 1 Year. 20 x £25 Prezzee smart card. 70 SMEG Red Lavazza A Modo Mio Coffee Machines to be won. Prize for winner and x guest(s) 18+. If guest is under 18, they must have consent from a parent or guardian. Low tier prizes: 5,000 x £4 Morrison’s vouchers. 3,500 x 1 pair of sockshop festive socks. 1,500 Sainsbury’s vouchers worth £4. 2,500 x Gruum Free daily moisturiser (worth £8 RRP). Choice of: 50ml Rosemary, sage & green tea daily moisturiser or 50ml niacinamide, sage & green tea gentle moisturiser. 2,500 x Gruum Soak Massage Duo. 2,000 x £5 Amazon eGift Cards. 280x limited edition Vodafone soft toy. 135 x limited edition Vodafone key ring. 5x Nintendo Switch with 2 x games. 5x Sony Sound bar HT-SF150. No entrant may win more than one prize from the ‘Top’ Tier prizes listed above. Winners of the Top Tier prizes agree to allow the Promoter to use their surname and county of residence to announce them as winners of this prize draw. You may request a copy of the winners list by emailing support@elfandseek.com. The Promoter reserves the right to refuse such requests. Entrants may object to their surname or county of residence being published or request for the amount of information being published to be reduced by emailing support@elfandseek.com. Provided no objection has been received, the surname and county of the prize winners will be made available if requested for 3 months after the prize draw end date. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so. If you have won a Top or Mid Tier Prize you will be asked to send your name, address, phone number & unique reference code to the email address provided. You will be required to email the prize provider and confirm delivery details by 28th February 2024. If you do not confirm delivery details by this date, your prize will be forfeited. If you have won a Low Tier Prize, your unique code will appear on your win notification message and you will be directed to the prize partner site for redemption. It is the responsibility of winners to supply the correct personal and delivery details. We will not be liable for the non-delivery of any prize because of incorrect information and will assume any returned prizes have been rejected. Prizes are as specified and are non-transferable. There are no cash or other prize alternatives available in whole or in part. We reserve the right to substitute similar alternative prizes, or part of a prize, of equal or greater value if there are circumstances outside of our control which mean the original prize is not available. Prizes are non transferable and we won’t give you cash instead. Prizes can’t be sent to a PO Box address or to addresses outside of UK.All physical prizes will be delivered within 28 days of valid claim and the completion of any verification process.. Please see individual prize terms & conditions for further postage and packaging information. Prizes are offered as described in the ‘Prize Information and Terms’ section below. The descriptions have been provided by the respective Prize Providers and Vodafone is not responsible for any inaccuracies supplied in connection with this prize draw. Winners will be subject to third party terms and privacy policies when they redeem their prize. Some prizes are fulfilled directly by our prize providers. Where this is the case, any personal data submitted by the winner to the Prize Provider will be treated in accordance with Prize Provider’s privacy policy. [...] Liability:Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate any winner or accept any liability for any loss (including without limitation direct loss, indirect loss, wasted expenditure), damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the prize draw. Publicity and content: We will process the information you provide in relation to the Instant Win for the purposes of running the Instant Win, to contact you if you win and to provide and tailor our products and services to you., provided you have given consent If you are a winner, unless you object, we will publish or make available your details if requested to demonstrate that a valid award took place. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. Click www.vodafone.co.uk/privacy for the Promoter’s Privacy Policy. Data will be stored for 3 months after the close of the promotion before deletion. Winners of any trip or holiday prize completed 3 months after the close of the promotion will have their data deleted on completion of their trip or holiday. You can request access to your personal data, or have any inaccuracies rectified, by sending an email tomariajesus.ataide@panoramaco.com ]. By participating in the promotion, you agree to the use of your personal data as described here. If you are a winner, we may also request to use your entry,nd/or photos for promotional purposes including for display on our social media channels and other marketing materials. We will only send you future marketing inaccordance with your marketing preferences. For more information on how Vodafone processes personal data, please see www.vodafone.co.uk/privacy Intellectual Property: The copyright, trademarks and all other intellectual property rights in the game belong to us or our licensed owner. You can use the game only as expressly authorised by us or our licensors. You will not, and you will not assist or facilitate anyone to, copy, reproduce, transmit, distribute, frame, commercially exploit or create derivative works of the game and its content. General: These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise. Proof of sending prize claim details will not be accepted as proof of delivery. Whilst we’ll try and fulfil our obligations to run the prize draw smoothly, we’ll not be responsible if something happens that is beyond our reasonable control. We reserve the right to verify the validity of entries and entrants including requesting proof of ID and age (passport, driving licence or equivalent) and to disqualify you without notice if you tamper with the entry process or the game. We reserve the right to refuse to award a Prize or withdraw Prize entitlement and/or refuse further participation in the prize draw and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions, the spirit of the prize draw, any instructions forming part of this prize draw’s entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means. In the event this prize draw is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the reasonable control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this prize draw, the Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these terms and to cancel, modify or suspend the prize draw or invalidate any affected entries. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. You agree not to use the game in any manner that may be illegal, insulting, offensive or disrespectful or may bring us or our partners into disrepute. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect. The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales unless you live in another part of the UK, in which case your local courts will have jurisdiction. Prize Information and Terms: [...]
